Returns & Exchanges

We want you to be absolutely in love with every hanalei piece you buy. If you would like to return or exchange an item you have purchased we will gladly accept this subject to the our simple return conditions

- the item must be returned within 21 days of purchase together with original proof of purchase. We suggest all items are tried on as soon as they are received to ensure you are able to return items within the returns timeframe

- items must be returned in original condition, unworn, unaltered, unwashed and with tags attached

- as a small business we offer store credit on returns 

If you would like to return or exchange an item we simply ask that you contact us via returns@hanalei.co to request a returns authorisation number.

Please note

Gift Cards may not be returned and are valid for 3 years from the date of issue.